Developing a platform in Laravel where users can purchase personalized video messages required a complex and multi-component system that allowed for full customization of the customer experience and smooth administration of the process. During development, the platform consisted of different modules, which included a video message purchase process, a ticketing system, and an advanced administration interface. All this ensured smooth operation for both users and administrators.

Main functions and systems:

1. Purchase personalized video messages

The main purpose of the platform was to allow users to buy unique, personalized video messages from celebrities, influencers or experts. This process was accessed through a comprehensive user interface that included:

• Profiles of service providers: Users could browse among the different video message service providers, view their profiles, ratings and previous videos. The service providers were listed by category (e.g. athletes, actors, musicians).

• Order process: During the purchase process, the user could customize the video message:

• They could specify what kind of message they wanted (for example, a birthday greeting, a holiday message, motivation).

• They could set the length and format of the video and indicate special requests.

• After finalizing the order, the service provider produced the video within a specified time, which the user could download.

• Payment system: The platform supports multiple payment solutions, including bank card and electronic wallets. Laravel's built-in functions made it easy to integrate Stripe or PayPal payment systems, ensuring secure transactions.

2. Ticket sales system

In addition to the video message shopping feature, the platform also included a ticketing system that allowed users to purchase tickets for various events, such as exclusive online video events or face-to-face meetings with service providers.

• Create and manage events: Administrators could create different events to which tickets were assigned. These events could be live streams, video content or even real meetings.

• Ticket sales and stock management: The system automatically managed the stock of tickets and ensured that only available tickets could be purchased for an event. After purchasing tickets, users received electronic tickets that they could download and use to participate in the event.

3. Administration system

The admin interface of the system was complex to meet the needs of managing the sales process and statistics. Administrators could perform a variety of tasks, including order management, statistical analysis, and overseeing the ticketing process.

• Order management and administration: The admin interface ensured the transparency of the entire ordering process. Admins could track the status of each video message order (such as "ordered", "in progress", "completed") and modify or delete them if necessary.

• Ticketing System Administration: Administrators could track ticket sales, ticket inventory and manage events in real time. Creating and modifying events, as well as managing ticket prices, was done through the administration interface.

4. Advanced statistical system

One of the most important and complicated elements of the administration interface was the detailed statistics system, which gave a comprehensive picture of the platform's performance. Administrators received detailed reports and data on:

• User activity: Statistics on user registrations, video orders, ticket sales, and daily, weekly and monthly attendance. This data helped us understand the platform's growth and user habits.

• Revenue statistics: The platform's revenues from various sources were tracked. This included video messaging revenue, event ticket sales, and a detailed breakdown of various payment channels (e.g. Stripe, PayPal).

• Detailed event and video sales data: Admins could analyze the revenue generated by each service provider, the most popular video types, and the most sought-after events. Based on the data, they could optimize the platform's offer and their marketing activities.

Summary:

During the development of the Laravel-based platform, a comprehensive, customizable and flexible system was created that served both the needs of users to purchase personalized video messages and a ticketing system. For administrators, the complex statistical system and detailed administration of sales processes enabled the efficient operation of the platform and ensured a smooth user experience.

About the project